Customer Success Manager

Austin, Texas, United States · Customer Support

Description

ABOUT VIBE HCM

Our specialty is creating easy-to-use HR technology to be used and valued by all employees. We have been doing this for over 20 years. This relentless pursuit has led us to work with some of the most innovative and recognized brands, while at the same time creating Vibe HCM - a highly acclaimed HRIS, Talent and Employee Collaboration suite that drives transformative change.

Our Team is comprised of energetic, bright, self-motivated folks that work hard and play hard. We provide a range of formal compensation and informal rewards, socialization and volunteerism opportunities. We’d love to have you as part of our Team in our Austin office!

Summary. The Customer Success Manager is responsible for establishing and maintaining relationships with key customers, driving post-sale account management, customer engagement, and value delivery. Their job is to provide strategic advisory services to maximize our customer’s return on investment. They will utilize a combination of industry knowledge, business strategy expertise, product knowledge, and account management experience to help customers realize the full potential of the product and services purchased.

Location. This role will be based in Austin, TX, US

Essential Duties and Responsibilities

Requirements

Competencies for Success

Apply for this job